Our Customer Promise

Every Pininfarina Hybrid Watch is backed by our commitment to quality, service and customer satisfaction.

✓ Free Worldwide Shipping

✓ 30-Day Returns

✓ 2-Year International Warranty

✓ Secure Checkout

✓ Dedicated Customer Support

We believe purchasing a watch should be simple, transparent and risk-free. From the moment you place your order through to delivery and after-sales support, our team is here to ensure you enjoy a premium ownership experience.

For assistance at any stage, please contact:

support@pininfarina-hybridwatchbyglobics.com

Terms & Conditions

Welcome to Pininfarina Hybrid Watches.

These Terms & Conditions govern your use of our website and the purchase of products from Globics Technology Limited. By accessing our website or placing an order, you agree to these Terms.

1. Company Information

Pininfarina Hybrid Watches are distributed by:

Globics Technology Limited

Suite 3201 Gloucester Tower
The Landmark
11 Pedder Street
Central, Hong Kong

Customer Support:
support@pininfarina-hybridwatchbyglobics.com

2. Placing an Order

When you place an order, you will receive an order confirmation email.

Your order constitutes an offer to purchase products from us. A binding contract is formed only when we accept your order and dispatch your products.

We reserve the right to refuse or cancel orders where:

  • Products are unavailable
  • Pricing errors occur
  • Payment cannot be authorised
  • Fraud prevention checks fail
  • Delivery restrictions apply

If payment has already been collected, a full refund will be issued.

3. Product Information

We strive to ensure all information on our website is accurate.

However:

  • Product colours may vary depending on screen settings
  • Images are for illustrative purposes
  • Product specifications may change without notice where required for technical, regulatory or manufacturing reasons
  • Minor variations that do not affect product functionality may occur

Such changes shall not materially affect the performance or intended use of the product.

4. Pricing & Payment

All prices displayed on our website are shown in the applicable currency and include taxes where legally required.

Accepted payment methods are displayed during checkout.

Payment must be successfully authorised before goods are dispatched.

We reserve the right to amend pricing, promotional offers and discount codes at any time.

5. Delivery

We offer free worldwide delivery.

Estimated delivery times are provided for guidance only and are not guaranteed.

Once an order has been delivered to the address provided during checkout, responsibility for the goods transfers to the customer.

For full delivery information, please refer to our Delivery & Shipping page.

6. 30-Day Returns

We want you to be completely satisfied with your purchase.

If for any reason your Pininfarina Hybrid Watch is not right for you, you may return it within 30 days of delivery for a refund.

To be eligible for a return:

  • The watch must be returned in good condition
  • The watch must be unpaired from the companion application
  • Original packaging should be included where reasonably possible
  • Accessories, charging equipment and documentation should be returned

To initiate a return, please contact:

support@pininfarina-hybridwatchbyglobics.com

Returns are subject to the procedures outlined in our Returns & Refunds Policy.

7. Refunds

Once a returned product has been received and inspected, we will process any approved refund.

Refunds will be issued to the original payment method used for purchase.

Processing times may vary depending on your payment provider.

8. Warranty

Pininfarina Hybrid Watches are covered by a 2-Year Limited International Warranty.

The warranty covers defects in materials and workmanship under normal use.

The warranty does not cover:

  • Accidental damage
  • Cosmetic wear and tear
  • Improper use
  • Unauthorised repairs or modifications
  • Damage caused by misuse or neglect

Warranty claims are subject to inspection and verification.

Additional warranty terms may apply and are available separately.

9. Faulty, Damaged or Incorrect Products

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible.

Where appropriate, we may provide:

  • Repair
  • Replacement
  • Refund

Nothing in these Terms affects any statutory consumer rights available under applicable law.

10. Mobile App & Connected Features

Certain features require:

  • The Pininfarina Hybrid Watch mobile application
  • Bluetooth connectivity
  • A compatible smartphone
  • Internet access for selected services

Feature availability may vary based on:

  • Device compatibility
  • Operating system version
  • Regional restrictions
  • Third-party platform requirements

We may update, improve, modify or discontinue software features where reasonably necessary.

11. Intellectual Property

All content available on this website, including:

  • Trademarks
  • Logos
  • Product names
  • Images
  • Videos
  • Text
  • Graphics
  • Software

is owned by or licensed to Globics Technology Limited and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

12. Acceptable Use

You agree not to:

  • Use the website unlawfully
  • Attempt unauthorised access to systems
  • Distribute malicious software
  • Interfere with website operations
  • Use automated tools to extract website content without permission

We reserve the right to restrict access where misuse is identified.

13. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website and services, you consent to such processing as described in the Privacy Policy.

14. Limitation of Liability

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Subject to applicable law:

  • Our total liability shall not exceed the purchase price paid for the relevant product.
  • We shall not be liable for indirect, incidental, special or consequential losses.
  • We shall not be liable for loss of profits, business interruption, loss of goodwill or loss of data arising from the use of our products or services.

These limitations apply to the fullest extent permitted by law.

15. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Pandemics
  • Government actions
  • Transportation disruptions
  • Labour disputes
  • Telecommunications failures
  • Cybersecurity incidents

Where such events occur, our obligations shall be suspended for the duration of the event.

16. Governing Law

These Terms shall be governed by the laws applicable to Globics Technology Limited, except where mandatory consumer protection laws in your country of residence provide additional rights.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on our website.

Continued use of the website following publication of updated Terms constitutes acceptance of those changes.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

support@pininfarina-hybridwatchbyglobics.com

Our customer support team will be happy to assist.

Agreeing to these terms
By using our Platform, you agree to these terms. If you are using our Platform as a representative of an entity, you are agreeing to these terms on behalf of that entity.